TERMS & CONDITIONS

Last updated: September 4, 2021

1. General Terms & Conditions, and Contact Information

This website is operated by “ABEKSS”SIA. Throughout the site, the terms “we”, “ABEKSS”, “us” and “our” refer to “ABEKSS”. “ABEKSS”SIA offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Any deals between “ABEKSS” SIA, Kungu street 8, Rīga, Latvia, LV-1050, Reg. No. LV 40103400229 (hereinafter referred to as the “Seller”) and the Customer are governed only by these General Terms & Conditions (hereinafter referred to as “Terms & Conditions”) balticgifts.com

Contact Information
You may contact us:
By e-mail: shop@balticgifts.com
By phone : +371 29690416

2. General Terms of Use of Our Online Store

When you create a profile in our online store, you transfer your personal data to us. We need your consent for processing  your personal data, otherwise you will, unfortunately, not be able to use our online store. The type and form of processing  your personal data are explained here: Privacy Policy.

3. Processing of Your Personal Data

Your consent to processing of your personal data is voluntary. However, we should indicate that if you disagree with this processing, then you will not be able to sign up and use our online store. All the other information about processing of data can be found in our Privacy Policy page.

4. Orders

Orders are made via the website balticgifts.com through registered and/or non-registered account.
Items in our online store are labelled in such a way that you get information about their size, colour, price, and materials they are made of.
When you make an order, select the item you want, apply the necessary size, colour, quantity, and any other properties.

5. How to Make Purchases in Our Online Store?

Add the item selected from our product range to the online shopping cart by clicking “Add to shopping cart”.
All items added to the shopping cart can be viewed by clicking on the “Shopping cart” in the upper right section of the website. Here you can also delete items or change their quantity.
If you want to purchase the goods in the shopping cart, click “Checkout”.
Signing up to our online store to purchase any items is optional and not required. After you sign up, however, you will have access to other options such as order summary, stored delivery addresses, and order history.
Select the delivery method you like and the address.
Then you can specify your payment method. Your payment options: Paypal, payment with a payment card, payment via internet bank.
By pressing “Confirm Order” the Customer agrees to buy the selected Item and undertakes to pay the specified price of the goods and delivery.
Having received your order, the Seller will e-mail you an order confirmation with details of your order.
The Seller may contact you by phone (if you specify your phone number) or by e-mail to clarify any matters that are unclear with regard to your order and delivery.

6. Prices

All prices in the online store are indicated in euro, including value added tax as per legal requirements. Moreover, there are shipment costs, the amount of which depends on the delivery and payment options you have selected. Such costs are specified separately.
The price at the end of the order is the final price. The Seller and the buyer are bound by this price. It cannot change even if the Seller later reduces or increases the price of the goods.
Despite that the Seller reserves the right, within the scope of applicable legislation, to adjust prices in the online store, to offer new products, offer or discontinue discounts.

7.  Availability of Goods

The goods offered in the online store are generally available. However, in some rare cases, when several customers order specific goods, it cannot be excluded that the goods may no longer be available. In this case, you will be notified immediately that the goods are no longer in the store, and the Seller will contact you about further action.
No agreement is concluded for the goods that are not available. Deliveries are made while items are available.

8. Method of Delivery and Time of Delivery

The ordered goods are delivered to the following countries:
Baltics, European Union countries, Scandinavia
A detailed list of countries can be found here: Shipping & Delivery
We offer to deliver the goods to one of the DPD, Omniva parcel terminals in the Baltics and Europe, or by courier home delivery.
Dispatch time is 1-5 working days, depending on the availability of goods. If for any other reason the product cannot be shipped within the said time, the Seller will contact you immediately.
When sending the goods, the Seller sends the buyer a notification and a shipment tracking code.
The seller is not responsible for delivery delays of the carrier company.

9. Payment Methods

Your payment options are: Paypal, Paysera, payment with a payment card, payment via internet bank, payment by Direct bank transfer

10. Shipping Costs

We send only to addresses located in the Baltics, European Union countries, Scandinavia
Shipping costs depend on the chosen shipping method, you can see more details in the Shipping & Delivery section

11. Right of Withdrawal

You have the right to terminate the distance agreement within 14 working days following the reception of the goods.
You can use the item only to the extent necessary to try it out. The returned item should look exactly as it looked originally, should have no damages or signs of wearing. The item should have all the original labels and protective films attached. When returning an item, the original packaging of the item should be packed in other shipment packaging.
In such cases, the Buyer sends a return application to the specified E-shop e-mail address, indicating:
Product name,
Date of purchase, order no;
The date on which the returned purchase is sent;
Name, surname, bank account no. to which the money for the purchase will be returned.
In such cases, the Buyer shall bear the postage costs for the return of the goods.
After the product arrives in the E-shop warehouse, the company sends the Buyer money for the returned product to the specified bank account within 5 working days.
But do not return the cost of postal services.
The E-shop reserves the right not to return the money to the Buyer for the returned product, if after the return of the product the E – shop has established that the value of the returned product has decreased and the product has been damaged (mechanical or visual) due to the Buyer.

12. Guarantee

You can submit a complaint regarding defects in the purchased items in accordance with the Latvian Consumer Rights Protection Law. We will refund you any money paid for a defective item to your bank account.
The product can be returned or sent to Kungu iela 8, Rīga LV-1050 “ABEKSS”SIA office. The product must be sent together with the letter of withdrawal. An application for a complaint will be processed within 14 days of receipt. The Seller will inform the Customer about its decision. If the decision is positive, the Seller will return the value of the goods to the Customer by transferring to the Customer’s bank account. If the complaint is not considered justified, an opinion will be sent with an offer to receive the product back at the office of “ABEKSS”SIA, Kungu iela 8, Rīga LV-1050
Each delivery note will be sent to the customer together with the order. The Seller shall not be responsible for any incorrect data in the delivery note, which have been entered by the customer.

13. Copyright

The content of this website, including any photos, videos and texts are protected by the copyright law and other laws. These images, videos and texts are intended for choosing products only.

14. Changes to these Terms & Conditions

These Terms & Conditions have been drawn up in accordance with regulatory enactments of the Republic of Latvia.
All the disagreements relating to these Terms & Conditions shall be solved through negotiations. If it is impossible to reach an agreement, any conflicts shall be solved in a court of the Republic of Latvia as prescribed by laws and regulations.
The Parties shall be released from the responsibility under these Terms & Conditions, if their performance is not possible due to force majeure.
The Seller reserves the right to amend and supplement these Terms & Conditions unilaterally at any time without a prior notice by publishing them on balticgifts.com, in section “Terms & Conditions”. The Buyer shall be bound by the Terms & Conditions, which are in force at the time of ordering goods and services. The Buyer must read the Terms & Conditions of balticgifts.com prior to making each purchase.

15. Responsibility

The customer shall be liable for authenticity of the data provided in the signup form. If false information is provided in the signup form, the Seller shall not be responsible for it or its consequences, but is entitled to request from the Customer compensation of direct losses.
The Customer, who has signed up to the online store balticgifts.com, is fully responsible for all his/her actions.
The Customer shall be liable for security of his/her credentials. If Customer’s credentials are used by any third party, the Customer shall be responsible for that.
In all possible conflict situations, the Seller shall be free from any liability, if the Customer is inflicted losses, because, despite the Seller’s recommendation, the Customer has not read these Terms & Conditions, when he/she assumed the liabilities, although such an opportunity has been provided to him/her. Seller is not responsible for the Buyer’s decision to purchase Goods on the basis of images.
In case of any losses the guilty party shall compensate direct losses to the other party.

16. FORCE MAJEURE

ABEKSS SIA shall not be held responsible for any delays, failures to fulfil obligation or any other failures that occurred due to circumstances and obstacles that are beyond our reasonable control, which include but are not limited to strikes, governmental actions, wars or national emergencies, terrorism threats or acts of terrorism, environmental or climatic anomalies, failure of performance by a third party, internet connection issues as well as hardware and software malfunction. In the event that any such force majeure occurs we will try to eliminate the delays in the shortest time possible.