Delivery
All our parcels are delivered with the help of DPD and DHL to your indicated address.
For those living in the Baltic States, we also use Omniva Pick-Up and Venipak services to deliver your goods. Parcels to Ukraine are shipped via Nova Post. Local pick-up is also possible.
Couriers deliver between 9am and 5pm on workdays, if possible, have the delivery sent to your work address in case the courier needs a signature upon receipt. If you wish to surprise someone else with a parcel from the Balticgifts.com, our courier will contact you to arrange a specific delivery time.
If you would like to track the status of your shipment, use the tracking number we provided you with in the e-mail and go to the corresponding website: Omniva or DPD
All our sales are carried out in accordance with the current law of the Republic of Latvia.
Delivery and working hours during Christmas
As Christmas approaches, we would like to inform you about changes in our and our delivery partners’ working hours.
To ensure the magic of Christmas arrives in your home on time, we kindly remind you to place your orders in our online store by December 20 (In Latvia). This guarantees that your gifts will reach you just in time for the holidays, bringing joy to you and your loved ones.
Order processing for purchases made during the holiday break will begin on December 27!
For more detailed information about deliveries and schedules, please check the respective courier’s website.
lease note that due to the high volume of shipments, deliveries after the holiday break may experience delays!
Please be mindful of any customs charges that may apply in your destination country. We don’t control customs policies and can’t predict these extra charges if they occur, so it’s up to you to cover these. If you’re not sure, contacting your local customs office for further info will be helpful.
A VAT of 21 % is also calculated for each order to any EU country.
| RIGA | ||
|---|---|---|
| Local Pick Up | Every day | – |
| Omniva Pick Up | 1 – 2 business days* | 3 EUR |
| DPD Pick Up | 1 – 2 business days* | 3 EUR |
| DPD home delivery | 1 business day* | 5 EUR |
| LATVIA | ||
|---|---|---|
| Omniva Pick Up | 2 – 3 business days* | 3 EUR |
| DPD Pick Up | 1 – 2 business days* | 3 EUR |
| DPD home delivery | 1 – 2 business days* | 5 EUR |
| BALTICS | ||
|---|---|---|
| Lithuania, Estonia | ||
| Omniva Pick Up | 2 – 3 business days* | 5 EUR |
| DPD Pick Up | 1 – 2 business days* | 5 EUR |
| DPD home delivery | 1 – 3 business days* | 7 EUR |
| EUROPE Zone 1 | ||
|---|---|---|
| Poland | ||
| DPD home delivery | 2 – 4 business days* | 11 EUR |
| EUROPE Zone 2 | ||
|---|---|---|
| Austria, Belgium, Czech Republic, Denmark, Finland, Germany, Luxembourg, Netherlands, Slovakia | ||
| DPD home delivery | 3 – 5 business days* | 16 EUR |
| EUROPE Zone 3 | ||
|---|---|---|
| Croatia, France, Hungary, Slovenia | ||
| DPD home delivery | 3 – 7 business days* | 22 EUR |
| EUROPE Zone 4 | ||
|---|---|---|
| Bulgaria, Greece, Ireland, Italy, Portugal, Romania, Spain | ||
| DPD home delivery | 5 – 8 business days* | 25 EUR |
| EUROPE | ||
|---|---|---|
| Norway, Sweden, Switzerland, United Kingdom | ||
| DHL Express | 2 business days* | Checkout** |
| EUROPE | ||
|---|---|---|
| DHL Economy | 1 – 7 business days* | Checkout** |
| EUROPE / WORLD | ||
|---|---|---|
| DHL Express | 1 – 7 business days* | Checkout** |
* Holidays can extend the delivery time!
** Total price will be calculated at checkout. The destination address and the total weight of the cart are used to electronically return your DHL shipping rates.
Local pickup
You can also pick up the goods at our shop at Rātslaukums 7, Old Town, (inside the House of the Blackheads) from Monday to Friday from 10:00 to 19:00. After processing your order, we will contact you by phone or email to arrange the best pick-up time. Upon receipt of the product, you will be required to present a valid identity document (passport or ID).
Don’t see your country in the list? Feel free to drop a line to our friendly staff shop@balticgifts.com
