DELIVERY

All our parcels are delivered with the help of DPD and DHL to your indicated address.  For those living in the Baltic States, we also use Omniva Pick-Up and DPD Pick-Up services to deliver your goods. Local pick-up is also possible.

Our couriers deliver between 9am and 5pm on workdays, if possible, have the delivery sent to your work address in case the courier needs a signature upon receipt. If you wish to surprise someone else with a parcel from the Balticgifts.com, our courier will contact you to arrange a specific delivery time.

If you would like to track the status of your shipment, use the tracking number we provided you with in the email and go to the corresponding website: Omniva or DPD

Our sales are carried out in accordance with the current law of the Republic of Latvia.

Please be mindful of any customs charges that may apply in your destination country. We don’t control customs policies and can’t predict these extra charges if they occur, so it’s up to you to cover these. If you’re not sure, contacting your local customs office for further info will be helpful.

A VAT of 21 % is also calculated for each order to any EU country.

You can also pick up items at our office at Kungu Street 8, Old Town Riga, Monday through Friday from 9:00 to 17:00.
After processing the order, we will contact you by phone or e-mail to agree on the best time of receipt.

Upon receipt of the product, you will be required to present a valid identity document (passport or ID).